Reset all choices
Open the in-app Privacy Center and choose Reset local choices. This clears selected cards, lenses, the saved image position and Reduce Motion.
Support
Support without an account
Reset local selections, understand offline behaviour and find the organization’s written correspondence address.
Troubleshooting
Most controls live entirely on the device
Remove all app data
Use Android’s app information screen to clear storage, or uninstall the app. Backup and device transfer are disabled for this release.
No Internet content
The app is designed to work without a connection. A network outage should not remove any bundled page or image.
Text or controls appear cropped
Return to the cover, rotate back to portrait if needed and use the device’s supported display size. Report persistent clipping with the app version and device model.
A source has changed
Public websites can change after the review date. Treat the source drawer as dated citation context rather than a live feed.
Written correspondence
Privacy or support correspondence about the app may be directed to:
Abbeyfield Marlborough Incorporated
19/25 Alfred Street
Blenheim 7201
New Zealand
Do not send health records, identity documents, resident applications, payment information or emergency messages.